Privacy Policy for IT Services in Anantapur
This Privacy Policy applies to all products and services operated by Krishna's Info Tech, including:
- Our website: www.krishnasinfotech.com
- Our Android application: Laundry & DryClean Tracker (com.krishnasinfotech.laundrytracker) published on Google Play
- Any future applications or digital services we release under the Krishna's Info Tech developer account
Krishna's Info Tech ("we", "us", or "our"), based in Ananthapuramu, Andhra Pradesh, India, is committed to protecting your privacy. This policy explains what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have over it.
Krishna's Info Tech acts as the data controller for personal data collected through its website.
This Privacy Policy is designed to comply with the Digital Personal Data Protection Act, 2023 and applicable data protection principles.
By using our website or our Android applications, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our products and services.
For any questions about this policy or our website development, app development, or contact process, you can reach our team directly.
This policy supersedes our previous privacy policy published at krishnasinfotech.com/privacy.html
1. Data We Collect
1.1 Website - Contact Form
When you submit our contact form, we collect:
| Data Category | Specific Fields | Required? |
|---|---|---|
| Identity | Full name | Yes |
| Contact | Email address | Yes |
| Contact | Phone number | Optional |
| Communication | Subject & message content | Yes |
1.2 Website - Analytics
Our website uses Google Analytics which automatically collects:
| Data Category | Examples | Personally Identifiable? |
|---|---|---|
| Technical | Browser type, OS, device type, screen resolution | Pseudonymous |
| Usage | Pages visited, time on page, bounce rate | Pseudonymous |
| Network | Approximate geographic location (city/country level), anonymised IP | Pseudonymous |
| Referral | Referring website or search engine | Pseudonymous |
IP addresses are anonymised before storage. We do not enable Google Signals or User-ID features. We do not directly collect personally identifiable information from users. However, analytics data may be considered pseudonymous under certain data protection laws.
1.3 Laundry & DryClean Tracker App
The Laundry Tracker app does not require user accounts or directly collect personally identifiable information from users. However, the app uses third-party advertising services that may collect certain device and usage data.
| Data Category | Details | Transmitted? |
|---|---|---|
| Laundry orders | Cloth items, quantities, service type, delivery dates | No - stored on device only |
| Vendor details | Vendor names, contact details, price lists you enter | No - stored on device only |
| Backup files | Exported database backup (initiated by you manually) | No - saved to your device storage |
- + No login, account, or registration required
- i The app requires internet access solely to display advertisements.
- i We do not transmit user-entered data to our servers. However, third-party advertising providers may automatically collect certain information as described below.
- + Notification permissions are used solely for local delivery reminders - no server involved
1.4 Advertising (Google AdMob)
The app uses Google AdMob to display advertisements. AdMob may collect and process the following data automatically:
| Data Type | Purpose | Collected By |
|---|---|---|
| Device identifiers (Advertising ID) | Ad targeting and frequency capping | Google AdMob |
| IP address | Approximate location for regional ads | Google AdMob |
| Approximate location | Geographically relevant ad delivery | Google AdMob |
| App interaction data | Ad performance and relevance improvement | Google AdMob |
Data collected by third-party advertising providers is governed by their own privacy policies, and we are not responsible for their data handling practices. Please refer to Google's Privacy Policy for full details.
We do not use ads for profiling sensitive categories or knowingly target users based on sensitive attributes.
Users can limit ad personalisation through their device settings — for example, by resetting or disabling their Advertising ID in Android Settings → Privacy → Ads.
2. Legal Basis and Consent
We collect and process personal data only on the following lawful bases:
Consent
When you submit our contact form, you are voluntarily providing your information and consenting to us using it to respond to your inquiry. You may withdraw this consent at any time by emailing us.
Legitimate Interests
We use Google Analytics to understand how visitors use our site so we can improve it. This does not override your rights and does not involve personally identifiable data.
Contractual Necessity
If you engage us for a project, we process your contact details to fulfil the service agreement.
3. How We Use Your Information
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Respond to your inquiry | Name, email, message | Consent |
| Send project quotes or updates | Email, name | Consent / Contract |
| Improve website experience | Anonymised analytics data | Legitimate interest |
| Comply with legal obligations | As required by law | Legal obligation |
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
4. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions (no project) | 12 months | Follow-up and inquiry resolution |
| Contact form submissions (converted to project) | 3 years after project completion | Legal / contractual records |
| Email correspondence | 3 years | Business records |
| Google Analytics data | 14 months (Google default) | Traffic analysis (anonymised) |
| Laundry Tracker app data | Until you uninstall the app | Stored on your device only - we never receive it |
After the retention period, personal data is securely deleted or anonymised. You may request early deletion at any time (see Section 7).
5. Third-Party Disclosures
We integrate or link to the following third-party services. Each has its own privacy policy and data practices:
Google Analytics
View their Privacy PolicyWebsite traffic analysis
Anonymised usage data (IP anonymised, no directly identifiable personal data)
By using our services, you acknowledge that your data may be transferred to and processed in countries outside your jurisdiction.
Google Maps Embed
View their Privacy PolicyDisplay our office location in the footer
Your IP address and browser info when the map loads
Data processed by Google
Google Play Store
View Play TermsDistribution of our Android apps
App download and review data managed by Google
Governed by Google Play Terms
Google AdMob
View their Privacy PolicyDisplay advertisements within the Laundry Tracker mobile app
Device identifiers, IP address, app usage data
Processed on Google servers (may be outside India)
We do not use advertising networks, retargeting pixels, or social media tracking scripts on our website. Advertising within the mobile app is limited to Google AdMob.
6. Data Security
HTTPS Encryption
All data transmitted between your browser and our website is encrypted using TLS (HTTPS). No data is sent over unencrypted HTTP.
Access Controls
Contact form submissions are accessible only to authorised team members at Krishna's Info Tech. Access is protected by strong passwords.
App Data Isolation
The Laundry Tracker app stores all data in Android's private app-sandboxed storage. User-entered data remains stored locally on your device and is not transmitted to our servers. Internet access is used only for loading advertisements, which are handled by third-party services.
No Sensitive Data Stored
We do not collect or store payment card numbers, government IDs, passwords, or any sensitive financial information.
Third-Party Risk
We use secure third-party services (Google Analytics, Google Maps) and implement industry-standard security measures. However, no method of transmission or storage is completely secure.
Incident Response
In the event of a data breach affecting your personal information, we will notify you within 72 hours via the email address you provided to us.
7. Your Rights
Regardless of your location, you have the following rights over your personal data:
| Right | What It Means | How to Exercise |
|---|---|---|
| Access | Request a copy of personal data we hold about you | Email us |
| Correction | Ask us to correct inaccurate or outdated data | Email us |
| Deletion | Request that we delete your personal data | Email us - we respond within 30 days |
| Withdraw Consent | Stop receiving communications from us at any time | Reply "unsubscribe" or email us |
| Object | Object to processing based on legitimate interests | Email us with your objection |
| Portability | Receive your data in a structured, machine-readable format | Email us |
For the Laundry Tracker app: since no data is transmitted to us, you can delete all app data by clearing the app storage or uninstalling it via your Android device settings.
8. Cookies
Our website uses only the following cookies:
| Cookie | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Analytics | Distinguishes users (session) | 24 hours |
| _gat | Google Analytics | Analytics | Throttles request rate | 1 minute |
We do not use advertising cookies, session tracking cookies, or any cookies from social networks. You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.
Where required by applicable laws, we display a cookie consent banner that allows users to accept or reject non-essential cookies before they are set.
9. Children's Privacy
Our website is not directed at children under the age of 13. While the Laundry Tracker app is rated suitable for all ages (3+), it does not knowingly collect personal data from users of any age.
If you believe we have inadvertently received personal data from a child under 13 through our website contact form, please notify us immediately at info@krishnasinfotech.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy when we launch new services, add new third-party integrations, or when required by law. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify you by email (if you have contacted us previously) or by posting a prominent notice on our website. Continued use of our website or apps after the date of changes constitutes acceptance of the updated policy.
We may also provide a brief summary of material changes for transparency where appropriate.
11. Contact & Grievance Officer
For any privacy-related questions, requests, or complaints, please contact us:
Krishna's Info Tech
Ananthapuramu, Andhra Pradesh, India
Email: info@krishnasinfotech.com
Phone: +91 94944 57273
Website: www.krishnasinfotech.com
Response: Within 30 days of receiving your request